Return Policy
At Humktnn, we want you to be fully satisfied with your purchase. Please review our return and refund policy carefully before initiating a return.
Return Eligibility
You may request a return within 30 days of receiving your order. To be eligible for a return, items must meet all of the following conditions:
• Unused and unworn
• In original condition
• In original packaging with all accessories included
• Accompanied by valid proof of purchase
Returns that do not meet these conditions may be rejected or subject to a partial refund based on the condition of the returned item.
Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return, unless they arrive damaged, defective, or incorrect:
• Socks or apparel that have been worn, washed, or opened
• Items marked as FINAL SALE, CLEARANCE, or PROMOTIONAL
• Items showing signs of use, damage not caused by our error, or missing original packaging
Return Process
To initiate a return, please contact our customer support team at [email protected] with your order number and reason for return.
Returns sent without prior authorization will not be accepted.
Once your return request is approved, we will provide detailed return instructions, including the return address. Customers are responsible for return shipping costs unless the item is defective, damaged upon arrival, or incorrect due to our error.
Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive an item that is damaged, defective, or incorrect, please contact us at [email protected] within 48 hours of delivery so we can assist you promptly.
Refunds
After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method used for the purchase.
Refunds are typically processed within 5–10 business days, depending on your payment provider.
Original shipping fees (if applicable) are non-refundable unless the return is due to our error.
Late or Ineligible Returns
Return requests submitted more than 30 days after delivery may not be accepted. Items that do not meet the return eligibility requirements may be rejected or partially refunded based on their condition.
Contact Information
If you have any questions regarding returns or refunds, please contact us using the information below:
Business Name: Humktnn
Website: https://www.humktnn.com
Customer Support Email: [email protected]
Phone Number: +1 (501) 461-5842
Business Address: 313 N G Street, Poplar Bluff, MO 63901, United States